Soft Reset. Unplug the power cable from your Echo device. If Alexa isn't working properly on your Amazon Echo device, do a soft reset by unplugging it for 10 seconds. After 10 seconds, plug your Echo speaker back in. If Alexa is unresponsive or glitching, this soft reset trick often solves the problem. Find out how you can perform a hard reset the iPhone 5S. In this video there are two methods, one method will simply get you out of the frozen mode and the o Step 1: Press and hold the Sleep/wake button and the Lower volume button. On the iPhone X and later models, you’ll find the sleep/wake button on the right side of the phone. Christine Romero Swipe down from the clock screen to find the Settings app . Open the Settings app Restart Device Restart. If Charge 5 is unresponsive: Connect your device to the charging cable. Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second. Wait 10 seconds or until the Fitbit logo appears. 3. Once you are logged in, click on the “Find iPhone” icon. 4. In the Find My iPhone window, click on the “All Devices” dropdown menu and select the disabled iPhone you want to factory reset. 5. On the right-hand side of the window, you will see a button labeled “Erase iPhone.”. Click on it. Mar 22, 2022 3:36 PM in response to macbookpronewbie-krispy. He is going to have to recover the password. If that email is not longer usable, he is going to have to contact Apple Security for assistance. Contact Apple for help with Apple ID account security - Apple Support. ( 0) Reset with iTunes. Connect your phone to your computer and open iTunes. Save your files and settings in iTunes as required. Select your iPhone 8 in iTunes and select Summary from the left menu. Select Restore iPhone in the right pane. Select Restore in the popup window to confirm your choice. Just follow the steps below. Step 1. Open Settings and go to General. Step 2. On the General page tap on Transfer or Reset iPhone. Step 3. On the next screen tap on Erase All Content and Settings option and then tap on Continue. Step 4. Enter your iPhone’s Passcode and follow rest of the on-screen instructions. OvlGN9M.